Legal
Privacy Policy
Transparency around how we handle personal information, messages, and AI-powered tools.
1. Overview
SaltySesh® (“we”, “our”, “us”) respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, and protect information across our photography services, digital products, website, and SeshBot® AI tools.
2. Information We Collect
- Name, email address, and phone number when you book, contact us, or opt into messaging
- Session details, preferences, and information you voluntarily provide
- Messages sent to or from SeshBot® (including SMS conversations)
- Aggregated, non-identifying analytics related to site performance and usage
3. How We Use Information
- Confirm bookings and communicate session-related details
- Send optional reminders, prep tips, FAQs, and workflow messages via SeshBot®
- Operate, maintain, and improve our services and tools
- Monitor system health, prevent abuse, and ensure reliability
4. SeshBot® & AI Processing
SeshBot® uses generative AI and messaging infrastructure to assist with communication and workflow automation. Messages may be processed by AI systems solely to generate responses and maintain service reliability.
We do not sell, rent, or commercially exploit message content. Message data is not used to train public AI models and is processed only for operational purposes.
AI-generated responses may be imperfect or inaccurate. Human review and judgment should always be used for important decisions.
5. Third-Party Services
We use trusted third-party providers to operate our services, including:
- Twilio – SMS delivery and messaging infrastructure
- OpenAI – AI response generation for SeshBot®
- Hosting and database providers – secure application hosting and message logging
- Calendly – scheduling (if you choose to book through a Calendly link)
- Analytics tools – aggregated site performance insights
These providers process data under their own privacy policies and industry-standard security practices.
6. SMS Opt-Out
You may reply STOP to any SeshBot® message at any time to opt out of automated SMS communication. Opting out does not affect your ability to book or work with us.
7. Data Retention & Security
We take reasonable steps to protect information using HTTPS, access controls, and secure integrations. Message logs and system data are retained only as long as reasonably necessary for operational, support, and audit purposes, and may be periodically deleted or anonymized.
8. Children’s Privacy
SaltySesh® services and tools are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
9. Policy Updates
We may update this policy periodically. Changes will be reflected by an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact
Questions or requests regarding privacy may be sent to hello@saltysesh.co.